We’re here to help.
You can reach us by phone Mondays to Fridays from 10 AM - 1 PM as well as from 2-7 PM (local time).

We're look forward to your call:

+49 6192 7034421


Alternatively, you can also e-mail us at any time if you need support.
We’ll get back to you ASAP.

[email protected]



Any questions on availability of a certain item or what size or cut is right for you? We would be happy to advise you before you purchase a John Doe product. Please do not hesitate to call us, we are sure we will be able to find a solution for you.

Want to know more about an item you have already bought? We will of course answer any questions you might have about your new John Doe product after you have received your goods. Whatever it is, we will take care of it.

Wear glasses and interested in our RX glasses service? Please contact our glasses experts directly for details on prescription glasses. They will tell you everything you need to know about your new John Doe glasses.